Casinia Casino Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register at Casinia Casino or use the casinia app, we collect the following personal information:

• Identity Information: Full name, date of birth, gender, nationality
• Contact Information: Email address, phone number, residential address
• Account Information: Username, password (encrypted), casinia casino login credentials
• Financial Information: Payment method details, transaction history, withdrawal requests
• Verification Documents: Government-issued ID, proof of address, payment verification

1.2 Automatically Collected Information

Casinia automatically collects technical data when you use our platform:

• IP address and geolocation data
• Device information (type, operating system, browser)
• Cookies and similar tracking technologies
• Session duration and page interactions
• Gaming activity and betting patterns
• Casinia app usage statistics

1.3 Third-Party Information

We may receive information about you from third-party sources, including:

• Payment processors and banking institutions
• Identity verification service providers
• Fraud prevention agencies
• Regulatory and compliance databases

2. How We Use Your Information

Casinia Casino uses your personal data for the following purposes:

2.1 Account Management

• Creating and maintaining your casinia casino login account
• Authenticating your identity during the casinia app access
• Processing account modifications and updates
• Managing your preferences and settings

2.2 Service Provision

• Enabling access to casino games and betting features
• Processing deposits, withdrawals, and financial transactions
• Providing customer support and responding to inquiries
• Delivering promotional communications (with your consent)

2.3 Legal and Regulatory Compliance

• Verifying age and identity to prevent underage gambling
• Implementing responsible gaming measures
• Detecting and preventing fraud, money laundering, and illegal activities
• Complying with Italian gambling regulations and licensing requirements
• Responding to legal requests from authorities

2.4 Platform Improvement

• Analyzing usage patterns to enhance user experience
• Developing new features for the casinia app
• Conducting security audits and vulnerability assessments
• Optimizing website and application performance

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and Italian data protection laws, Casinia processes your personal data based on:

4. Data Sharing and Disclosure

Casinia Casino does not sell your personal information. We may share your data with the following categories of recipients:

4.1 Service Providers

• Payment Processors: To facilitate deposits and withdrawals
• Game Providers: To deliver gaming content and track activity
• IT Service Providers: For hosting, maintenance, and technical support
• Customer Support Partners: To respond to inquiries via the casinia app

4.2 Compliance and Legal Entities

• Italian gambling regulatory authorities (Agenzia delle Dogane e dei Monopoli)
• Law enforcement agencies and judicial authorities
• Financial crime prevention organizations
• Tax authorities as required by Italian law

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections.

4.4 International Data Transfers

Some of our service providers are located outside the European Economic Area (EEA). Casinia ensures that appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions confirming equivalent data protection standards
• Binding Corporate Rules for multinational service providers

5. Data Retention

Casinia retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5.1 Retention Periods

5.2 Account Closure

When you close your Casinia Casino account, we will:

• Deactivate your casinia casino login credentials immediately
• Remove personal data from active systems within 30 days
• Retain transaction records as required by law
• Anonymize data where continued storage is necessary for statistical purposes

6. Your Privacy Rights

Under GDPR and Italian data protection laws, you have the following rights regarding your personal data at Casinia:

6.1 Access and Portability

• Right of Access: Request a copy of your personal data held by Casinia Casino
• Data Portability: Receive your data in a structured, machine-readable format
• Exercise this right through your casinia app account settings or by contacting support

6.2 Correction and Deletion

• Rectification: Correct inaccurate or incomplete personal information
• Erasure ("Right to be Forgotten"): Request deletion of your data, subject to legal retention requirements
• Update your details via the casinia casino login portal

6.3 Restriction and Objection

• Restriction of Processing: Limit how Casinia uses your data in certain circumstances
• Object to Processing: Oppose data processing based on legitimate interests or for direct marketing
• Opt-out of marketing communications at any time

6.4 Withdrawal of Consent

• Withdraw consent for optional data processing without affecting service access
• Manage cookie preferences through your browser or casinia app settings

6.5 Complaint to Supervisory Authority

If you believe Casinia has violated your privacy rights, you have the right to lodge a complaint with:

• Italian Data Protection Authority (Garante per la protezione dei dati personali)
• Website: www.garanteprivacy.it
• Email: garante@gpdp.it

7. Data Security Measures

Casinia Casino implements industry-leading security measures to protect your personal information:

7.1 Technical Safeguards

• Encryption: 256-bit SSL/TLS encryption for all data transmissions
• Secure Storage: Encrypted databases with restricted access controls
• Firewall Protection: Multi-layered firewall systems to prevent unauthorized access
• Regular Security Audits: Third-party penetration testing and vulnerability assessments

7.2 Organizational Safeguards

• Strict access controls based on role and necessity
• Mandatory security training for all Casinia employees
• Confidentiality agreements with service providers
• Incident response plan for data breach management

7.3 User Security Responsibilities

To protect your casinia casino login account, we recommend:

• Creating a strong, unique password
• Enabling two-factor authentication (2FA) in the casinia app
• Never sharing your login credentials
• Logging out after each session, especially on shared devices
• Reporting suspicious activity immediately

7.4 Data Breach Notification

In the event of a data breach affecting your personal information, Casinia will:

• Notify affected users within 72 hours of discovery
• Inform the Italian Data Protection Authority as required by law
• Provide details of the breach and mitigation steps
• Offer support and guidance to protect your account

8. Cookies and Tracking Technologies

8.1 Types of Cookies Used

Casinia Casino uses the following categories of cookies:

8.2 Managing Cookie Preferences

• Adjust cookie settings through the cookie banner on first visit
• Modify preferences at any time in your casinia app account settings
• Use browser settings to block or delete cookies (may affect functionality)
• Essential cookies cannot be disabled as they are necessary for service operation

8.3 Third-Party Cookies

Some cookies are placed by third-party services integrated into Casinia Casino, including:

• Game providers for gameplay functionality
• Payment processors for secure transactions
• Analytics providers (e.g., Google Analytics)
• Customer support tools for live chat features

9. Children's Privacy

Casinia Casino strictly prohibits underage gambling. Our services are only available to individuals aged 18 years or older (or the legal age of majority in your jurisdiction, whichever is higher).

9.1 Age Verification

• Mandatory age verification during account registration
• Government-issued ID required before processing withdrawals
• Automated monitoring systems to detect underage access attempts
• Immediate account suspension if underage use is suspected

9.2 Parental Controls

We encourage parents to use internet filtering tools to prevent minors from accessing casinia casino login pages or the casinia app.

9.3 Data Deletion

If we discover that a minor has provided personal information to Casinia, we will:

• Immediately close the account
• Delete all personal data from our systems
• Refund any deposits to the payment source
• Report the incident to relevant authorities if required

10. Third-Party Links

Casinia Casino may contain links to third-party websites, including:

• Payment provider portals
• Game developer sites
• Responsible gambling resources
• Social media platforms

Important: This Privacy Policy applies only to Casinia Casino and the casinia app. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Marketing Communications

11.1 Consent and Preferences

Casinia will only send you marketing communications if you have provided explicit consent. You can manage your preferences for:

• Email newsletters and promotional offers
• SMS notifications for bonuses and tournaments
• Push notifications through the casinia app
• Personalized recommendations based on gaming activity

11.2 Opt-Out Options

• Click the "Unsubscribe" link in any marketing email
• Reply "STOP" to SMS messages
• Disable push notifications in your device or casinia app settings
• Adjust preferences in your account communication settings
• Contact customer support to opt-out of all marketing

11.3 Transactional Communications

Even if you opt-out of marketing, you will still receive essential communications, including:

• Account verification and security alerts
• Transaction confirmations and withdrawal updates
• Changes to Terms of Service or Privacy Policy
• Responsible gambling notifications and self-exclusion confirmations

12. Automated Decision-Making and Profiling

Casinia Casino uses automated systems to enhance user experience and ensure platform security.

12.1 Profiling Activities

• Personalized Recommendations: Suggesting games based on your preferences and history
• Responsible Gambling Monitoring: Identifying patterns that may indicate problem gambling
• Fraud Detection: Analyzing transactions and behavior to prevent fraudulent activity
• Bonus Eligibility: Determining qualification for promotions based on account status

12.2 Your Rights

You have the right to:

• Request human review of automated decisions that significantly affect you
• Express your point of view regarding automated processing
• Contest decisions made solely by automated means
• Opt-out of profiling for marketing purposes (does not apply to fraud prevention or responsible gambling measures)

13. Changes to This Privacy Policy

Casinia Casino reserves the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features.

13.1 Notification of Changes

• Material changes will be communicated via email to your registered address
• Prominent notification upon casinia casino login after policy updates
• Push notifications through the casinia app for significant modifications
• Updated "Last Updated" date at the top of this document

13.2 Acceptance of Changes

Continued use of Casinia Casino services after policy updates constitutes acceptance of the revised terms. If you do not agree with the changes, you may close your account by contacting customer support.

14. Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal data at Casinia Casino, please contact us:

14.1 Response Time

Casinia is committed to responding to all privacy-related inquiries within:

• General questions: 48 hours
• Data subject access requests: 30 days (as required by GDPR)
• Urgent security concerns: 24 hours